The black swan event caused by the novel coronavirus (COVID-19) has majorly exposed the
vulnerabilities of the supply chain of many of the firms. However, healthcare sector is one of …

Purpose To analyze and discuss the research on the public healthcare services (PHCS)
through the lenses of coproduction/creation by systematizing the antecedents, the process …

By underlining the relevance of the use of ICTs, knowledge sharing and electronic markets
for SMEs, it emerges the need for stimulating a debate on digitisation process of supply …

Healthcare represents a key issue for management in every country. A fundamental problem
affects almost every healthcare system: the trade-off between the need to deliver effective …

This paper proposes an analysis of the evolution of approaches to knowledge management
in order to identify useful patterns and perspectives for the improvement of efficiency …

The paper aims to undertake an in-depth analysis role and contribution of voluntary
corporate disclosure and intellectual capital to improve the'quality'of relationships between …

Over the past decades, information and communication technologies (ICT) established
themselves as the key force towards more effective and efficient usage of resources in our …

Purpose The purpose of this paper is to address internationalisation of small-and medium-
sized enterprises (SMEs) by specifically focussing on collaborative entry modes. Despite …

In the last few years, service science has opened a debate on the need to adopt new
approaches to better understand emerging social and economic dynamics. By following this …

While companies are investing increasingly in sustainability measures, the effects of firms'
sustainability actions on consumer perceptions should not be taken for granted and deserve …