“I am Delighted!”: The Effect of Perceived Customer Value on Repurchase and Advocacy Intention in B2B Express Delivery Services
Express parcel delivery has increased significantly in recent years because of changes in
technology and consumer habits, as has the number of express parcel delivery companies …
technology and consumer habits, as has the number of express parcel delivery companies …
The Mediating Role of Service Provider Expertise on the Relationship between Market Orientation and Customer Satisfaction in Iraq Banking Sector
NK Abed, LA Ibrahim… - Academy of Accounting …, 2018 - search.proquest.com
This study examines the relationship between market orientation and customer satisfaction
with the mediating effect of service provider expertise. A sample of 385 respondents from the …
with the mediating effect of service provider expertise. A sample of 385 respondents from the …
[PDF][PDF] Exploring the relationship between market orientation, frontline employee expertise, and bank customer satisfaction in a developing economy context
YT Bayiley, AA Zeleke - International Journal of Business Society, 2022 - researchgate.net
Purpose: An emerging perspective on market orientation suggests that strategic insights can
be gained if firms take into account customers' views in their market orientation approaches …
be gained if firms take into account customers' views in their market orientation approaches …
Does Re-Enroll Intention Mediate Relationship Between Perceived Value, Student Satisfaction and Advocacy Behavior? A Perspective of Private Higher Education
NM Bustamam - … Journal of Advanced Research in Education …, 2020 - myjms.mohe.gov.my
The aim of the study was to dissect the undeviating mediation effects of re-enroll intention
(repurchase intention) to the relationship of customer satisfaction and customer value on …
(repurchase intention) to the relationship of customer satisfaction and customer value on …
[PDF][PDF] I am Delighted!”: The Effect of Perceived Customer Value on Repurchase and Advocacy Intention in B2B Express Delivery Services. Sustainability 2021, 13 …
C Correa, D Alarcón, I Cepeda - 2021 - academia.edu
Express parcel delivery has increased significantly in recent years because of changes in
technology and consumer habits, as has the number of express parcel delivery companies …
technology and consumer habits, as has the number of express parcel delivery companies …
[PDF][PDF] The Effect of Brand Trust on Purchasing Behavior of Yangoods Customers
KY Tun - 2019 - bucket-ox15x1.s3.ap-southeast-1 …
The study aims to analyze the factors influencing on cognitive and affective brand trust, and
to investigate the effect of cognitive and affectivebrand trust on purchasing behavior of …
to investigate the effect of cognitive and affectivebrand trust on purchasing behavior of …