This study aimed to identify the relative importance of the Critical Success Factors (CSFs)
that contribute to the success and development of hotel industry in Malaysia. Drawing …

The current refugee crisis has broad ramifications for societies. In the domain of tourism,
such socio-political or human-made disasters raise questions about security, but may also …

This study advances the research and methodological approach to measuring and
understanding national-level destination competitiveness, sustainability and governance, by …

This paper investigates the impacts of the 2015 refugee crisis on the hotel industry on four
islands in Greece (Lesbos, Kos, Chios and Samos) and hoteliers' responses to it. The …

A little over a year after the pandemic and ensuing state-of-emergency were officially
declared, it seems timid signs of budding recovery are finally appearing. This paper presents …

Visitor attitude is fundamental to destination selection in the tourism literature. Yet, there
remains a notable dearth of critical reviews to assess the current status of knowledge on the …

Since the summer of 2015, many islands in the Aegean received an unprecedented wave of
refugees and migrants, which created a series of immediate, short term and long term social …

Customer co-creation feeds from customer engagement, value recognition and experience
appreciation. Tourists participation in the image communication of a destination in adversity …

The high infectivity and uncertainty of COVID-19 could intensify the tourists' psychological
anxiety, and further greatly hinder the tourist flow and tourism recovery. Finding ways to …

The onslaught of the COVID-19 pandemic has had a critical impact on the travel and tourism
sector. Tourist destinations in developing countries are even more susceptible to negative …