This study presents a face-to-face simulation of social interaction based on scene roaming,
real-time voice capture, and action capture. This paper aimed to compare the difference …

The increased ubiquity of 360° video presents a unique opportunity for designers to deeply
engage with the world of users by capturing the complete visual context. However, the …

La realidad virtual ha tenido una gran avance entre la década 1940 y 1990. Desde
entonces, se ha implementado en múltiples áreas, tanto de la investigación como del …

Abstract Information systems have an important role for firms to increase productivity. A
service company located in Bontang, East Kalimantan, Indonesia (GMS), is engaged in …

Customer Journey Mapping is a widespread service design tool that synthesizes and
communicates user research insights to stakeholders. In its common form, a journey map is …

Coffeee shop adalah suatu jenis usaha yang bergerak di bidang industri kopi. Industri kopi
ini sekarang cukup terkenal dan muncul di berbagai kota seluruh Indonesia. Agar industri …

There is an urgent need to understand how private and public organisations can play a role
in promoting human values such as fairness, dignity, respect and care. Globalisation …

Effectively prompting empathy from service employees towards users is a challenging yet
essential endeavor to support user-centric approaches plebiscited by service companies. In …

Virtual reality (VR) has been widely acknowledged as a highly effective medium for
augmenting empathy, enabling individuals to better comprehend and resonate with the …

Despite the benefits of virtual reality (VR), there has been limited exploration of how
immersive VR can be implemented in interior design course content and how students …