This paper reviews the actual and potential use of social media in emergency, disaster and
crisis situations. This is a field that has generated intense interest. It is characterised by a …

How members of society interact during disasters has significantly changed because of
technological innovations and new media evolution. The modality changes in crisis …

Social media has been established in many larger emergencies and crises. This process
has not started just a few years ago, but already 15 years ago in 2001 after the terrorist …

Since the terrorist attacks of 9/11, the use of social media in emergency and crisis events
has greatly increased and many studies have concentrated on the use of ICT and social …

Social media is an invaluable source of time-critical information during a crisis. However,
emergency response and humanitarian relief organizations that would like to use this …

In many cases of machine learning, research suggests that the development of training data
might have a higher relevance than the choice and modelling of classifiers themselves …

People are increasingly sharing information on social media during disaster events. This
information could be valuable to emergency responders, but there remain challenges for …

Social media is increasingly being used during emergencies. Most available studies are
focused on how citizens and/or authorities use these technologies in concrete events …

Various studies show that social media is used in emergencies–and that in spite of possible
challenges for emergency services, beneficial use cases can be identified. However …

For almost 15 years, social media have been regularly used during emergencies. One of the
most recent, and instructive, examples of its widespread use during a large scale scenario in …