The agenda of researchers and practitioners in the tourism industry has focused on the
demand for sustainable practices. Luxury hotels have also followed this trend, although …

Purpose–Competitive environment and numerous stakeholders' pressures are forcing hotels
to comply their operations with the principles of sustainable development, especially in the …

Durante la última década, los académicos han mostrado un evidente interés en el estudio
de la responsabilidad social empresarial (RSE), sin embargo, en la literatura científica son …

Nowadays, online information provided by corporate websites has a great impact on the
hotel industry performance. According to existing studies, it is very likely that customers' and …

Abstract Corporate Social Responsibility (CSR) is concerned with the ways in which an
organization exceeds its minimum obligations to stakeholders specified through regulation …

The main aim of this paper is to analyze the influence of service companies' corporate social
responsibility (CSR) actions on final customer's loyalty. A theoretical model of loyalty …

Sustainable development practices of 15 hotels were investigated in this study in which a 41
point questionnaire, prepared in 10 sub-scales, was administered to 350 respondents …

The transition to green economies is considered to be a key driver of sustainable economic
development. Growing awareness of environmental costs and their integration into …

Abstract The Global Code of Ethics for Tourism (GCET) is the sectorial reference tool in
sustainable and value-based management for tourism stakeholders. The objective of this …

Increasing environmental performance in tourism is of critical importance. Supporting
accommodation and food providers in the implementation of resource efficiency measures …