Mobile banking adoption: a systematic review
Purpose This study is a systematic review of mobile banking services. Its main objective is to
provide a state-of-the-art review of this particular growing type of services. It inventories and …
provide a state-of-the-art review of this particular growing type of services. It inventories and …
Mobile payment and e-wallet adoption in emerging economies: A systematic literature review
FAA Ramli - Journal of Emerging Economies and Islamic …, 2021 - journal.uitm.edu.my
Against the backdrop of greater smartphone and internet penetration across the emerging
markets, electronic wallet (e-wallet) has emerged as a reliable and well-known digital …
markets, electronic wallet (e-wallet) has emerged as a reliable and well-known digital …
Developing a general extended UTAUT model for M-payment adoption
To determine the most frequent factors that extended the Unified Theory of Acceptance and
Use of Technology (UTAUT) in the context of Mobile payment (M-payment) adoption, a …
Use of Technology (UTAUT) in the context of Mobile payment (M-payment) adoption, a …
Mobile food ordering apps: An empirical study of the factors affecting customer e-satisfaction and continued intention to reuse
AA Alalwan - International Journal of Information Management, 2020 - Elsevier
Mobile food ordering apps (MFOAs) have been widely considered in the restaurant sector as
innovative channels to reach customers and provide them with high-quality services …
innovative channels to reach customers and provide them with high-quality services …
Exploring users' adoption intentions in the evolution of artificial intelligence mobile banking applications: the intelligent and anthropomorphic perspectives
JC Lee, X Chen - International Journal of Bank Marketing, 2022 - emerald.com
Purpose The development of mobile technology has changed the traditional financial
industry and banking sector. While traditional banks have adopted artificial intelligence (AI) …
industry and banking sector. While traditional banks have adopted artificial intelligence (AI) …
Effect of community relationship management, relationship marketing orientation, customer engagement, and brand trust on brand loyalty: The case of a commercial …
J Wongsansukcharoen - Journal of Retailing and Consumer Services, 2022 - Elsevier
Business uncertainty due to the COVID-19 pandemic has brought financial and banking
industries under stress. This study examines brand loyalty (BL) in the Thai banking industry …
industries under stress. This study examines brand loyalty (BL) in the Thai banking industry …
Understanding the determinants of mobile banking continuance usage intention
Purpose The quality of people life and efficiency of banks can be improved by mobile
banking (m-banking). The long-term success of m-banking depends on its constant use. The …
banking (m-banking). The long-term success of m-banking depends on its constant use. The …
Examining consumer experience in using m-banking apps: A study of its antecedents and outcomes
S Shahid, JU Islam, S Malik, U Hasan - Journal of Retailing and Consumer …, 2022 - Elsevier
The purpose of this study is to examine the antecedents and outcomes of consumer
experience (CX) with mobile banking (m-banking) apps. To understand the linkage of CX …
experience (CX) with mobile banking (m-banking) apps. To understand the linkage of CX …
The determinants of digital payment systems' acceptance under cultural orientation differences: The case of uncertainty avoidance
The digital payment method has become a pervasive payment phenomenon in the world, as
in the case of Jordan Mobile Payment (JoMoPay) system which can be used to save time …
in the case of Jordan Mobile Payment (JoMoPay) system which can be used to save time …
Investigating the effect of perceived security, perceived trust, and information quality on mobile payment usage through near-field communication (NFC) in Saudi …
This study aims to investigate the perceptions of near-field communication (NFC) usage for
mobile payments in Saudi Arabia. In order to develop a mathematical framework for the …
mobile payments in Saudi Arabia. In order to develop a mathematical framework for the …