Purpose In the contemporary hospitality industry, superior customer experiences are
essential in gaining customer loyalty and achieving a competitive advantage. However …

Despite prolific research on corporate social responsibility (CSR) in its various forms in the
hospitality industry, there is no consensus regarding the business case for CSR initiatives …

Purpose The study aims to develop a theoretical model that portrays the antecedents of
emotional attachment in the travel context by combining branding, marketing and …

Purpose This paper aims to propose and test a moderated mediation model examining the
relationships among ethical work climate, organizational identification, leader-member …

The purpose of this study is to examine the links between Corporate Social Responsibility
(CSR) and its internal consequencesusing the hotel employees' CSR perception, Quality of …

Purpose The aim of this study is first, to investigate the relative effect of user-generated
content (UGC) and firm-generated content (FGC) on online brand advocacy, and second, to …

This paper builds on recent corporate social responsibility (CSR) literature and on
stakeholder theory. Our aim is to analyze the direct and indirect effects of employee-oriented …

This study examines how corporate social responsibility (CSR) participation affects
organizational citizenship behavior (OCB) through meaningful work. This work is significant …

The aim of this investigation is to identify how culture and communication may influence
corporate reputation (CR) and corporate image and their impact on workers' attitudes and …

This study investigates residents' perceptions of hotels social responsibility (HSR) practices
at a destination level and its impact on residents' sentiments to their community (community …