[HTML][HTML] The Impact of Chatbot Response Strategies and Emojis Usage on Customers' Purchase Intention: The Mediating Roles of Psychological Distance and …
H Meng, X Lu, J Xu - Behavioral Sciences, 2025 - mdpi.com
Artificial intelligence (AI) chatbots have been widely adopted in customer service, playing a
crucial role in improving service efficiency, enhancing user experience, and elevating …
crucial role in improving service efficiency, enhancing user experience, and elevating …
FROM SERVICE TO SUPERIORITY: UNVEILING THE IMPACT OF ARTIFICIAL INTELLIGENCE ON CUSTOMER EXPERIENCE IN THE RETAIL INDUSTRY, KLANG …
K Kanapathipillai, OF Nian, CP Yi… - European Journal of …, 2024 - oapub.org
Abstract The integration of Artificial Intelligence (AI) in retail has redefined customer
experience, offering new opportunities for personalisation, service quality enhancement …
experience, offering new opportunities for personalisation, service quality enhancement …
STRATEGI E-COMMERCE ERA MODERN: USER EXPERIENCE DAN AI CHATBOT SEBAGAI FAKTOR LOYALITAS PELANGGAN GEN Z
IGE Saputra, PP Prawitasari… - Jurnal Bina …, 2025 - jbbe.lppmbinabangsa.id
Penelitian ini bertujuan untuk mengetahui pengaruh User Experience, Artificial Intelligence
Chatbot terhadap Kepuasan Pelanggan dengan Loyalitas Pelanggan sebagai variabel …
Chatbot terhadap Kepuasan Pelanggan dengan Loyalitas Pelanggan sebagai variabel …
Factors Shaped Ai Marketing In Customer Service Assistants On The Attitudes Of Generation Z As Chat Gpt Users And Chat Gpt Non Users
SE Putri - Bengkulu International Conference on Economics …, 2024 - conference.unib.ac.id
Chat GPT is a great conversational language model that implicitly generates knowledge
access. Nevertheless, this technology's impact on instruction quality is still unknown …
access. Nevertheless, this technology's impact on instruction quality is still unknown …