Engaging users is a priority for designers of products and services of every kind. The need to
understand users' experiences has motivated a focus on user engagement across computer …

Public media and researchers in different areas have recently focused on perhaps
unexpected problems that derive from an excessive and frequent use of technology, giving …

User engagement (UE) and its measurement have been of increasing interest in human-
computer interaction (HCI). The User Engagement Scale (UES) is one tool developed to …

The growth of artificial intelligence (AI) and its applications in business has proliferated in
recent years. Businesses have started adopting various technology practices relevant to …

The purpose of the present study is to examine the differences between user addiction to
smartphone devices versus addiction to social network services (SNS), and the role of user …

As brands increasingly integrate artificial intelligence (AI)-enabled automation as part of
their communication efforts, marketers have employed social media brand chatbots to …

Abstract Hedonic-motivation systems (HMS)—systems used primarily to fulfill users' intrinsic
motivations—are the elephant in the room for IS research. Growth in HMS sales has …

Co-creation for brand innovation is an intriguing and rapidly growing trend in the current
competitive market. Past research emphasizes the economic gains of consumer co-creation …

Extant explanations of why users behave in particular ways toward information technologies
have tended to focus predominantly on instrumental beliefs as drivers of individual usage …

Intuition and previous research suggest that creating a compelling online environment for
Web consumers will have numerous positive consequences for commercial Web providers …