▪ Abstract This chapter reviews research on the determinants and consequences of race and
sex composition of organizations. Determinants include the composition of the qualified …

Understanding the psychological consequences of emotional labor for workers has been an
ongoing project among students of emotional labor. Drawing on Hochschild's pathbreaking …

It is now accepted wisdom that a major challenge facing managers in the next century will be
an increasingly diverse workforce. But what conclusions can be drawn from the research on …

As the workplace has become increasingly diverse, there has been a tension between the
promise and the reality of diversity in team process and performance. The optimistic view …

Understanding the social-psychology effects of frontline service work requires attention to
the emotional labor performed by incumbents of these positions. Using Hochschild's 1983 …

Considerable attention has been paid recently to the gendering of organizations and
occupations. Unfortunately, the gendered-organizations approach remains theoretically and …

Gender is one of the most important topics in the field ofsociology, and as a system of social
practices it inspires amultitude of theoretical approaches. The Sociology of Genderoffers an …

Gender: Psychological Perspectives synthesizes the latest research on gender to help
students think critically about the differences between research findings and stereotypes …

In this study the authors examined the effects of an individual's similarity to the demographic
composition of the workgroup on individual-level attitudes with 98 workgroups from a life …

Structural explanations of the production of inequality in organizations often mimic
economics in their choice of both variables and theoretical accounts. The" new structuralism" …