Exploring the relationship between satisfaction, trust and switching intention, repurchase intention in the context of Airbnb

LJ Liang, HC Choi, M Joppe - International Journal of Hospitality …, 2018 - Elsevier
This article explores the relationships between satisfaction, trust and switching intention as
well as repurchase intention in the Airbnb context. A theoretical framework is proposed …

[PDF][PDF] Literature review on antecedents of customer switching behavior

D Darmawan - Bulletin of Science, Technology and Society, 2022 - inti.ejournalmeta.com
Customer switching behavior occurs when customers switch away from the initial product
they used and choose another product. This phenomenon is interesting to study along with …

A study on the COVID-19 awareness affecting the consumer perceived benefits of online shopping in Vietnam

VK Pham, TH Do Thi, TH Ha Le - Cogent Business & Management, 2020 - Taylor & Francis
The Covid-19 outbreak has turned out an opportunity for a recent noticeable increase in
online shopping in Vietnam. Hence, this paper aims to discover how online shoppers react …

From willingness to action: Do push-pull-mooring factors matter for shifting to green transportation?

S Wang, J Wang, F Yang - Transportation Research Part D: Transport and …, 2020 - Elsevier
Motivating individuals to choose green transportation is becoming increasingly important.
Based on push-pull-mooring framework, this study aims to explore how push, pull and …

Factors influencing brand switching behaviour of mobile phone users and the mediating effect of customer satisfaction: a literature review

E Garga, AA Maiyaki… - Journal of Education …, 2019 - science.sdpublishers.org
Mobile phone market is one of the most turbulent market environments today due to
increased competition and change. Thus, it is of growing concern to look at consumer brand …

Analyzing Chinese Customers' Switching Intention of Smartphone Brands: Integrating the Push‐Pull‐Mooring Framework

J Guo, S Shan, Y Wang, YA Khan - Discrete Dynamics in Nature …, 2021 - Wiley Online Library
With increasing technology advancement, online shopping, and growth of affordable
segment, smartphone users' switching behavior is becoming a concern for smartphone …

Switching behavior toward online shopping: coercion or choice during Covid-19 pandemic

RK Prasad, MK Srivastava - Academy of marketing studies …, 2021 - search.proquest.com
Abstract The pandemic, Covid-19, offered new opportunities for coercive online shopping to
Indian consumers. Non techno-savvy and less educated consumers have also switched to …

Social networking site use resumption: A model of return migration

C Maier, S Laumer, JB Thatcher, H Sun… - Journal of the …, 2021 - aisel.aisnet.org
This research explains why individuals resume using social networking sites (SNSs) after
terminating their use. Drawing on return migration theory, we developed a theory-driven …

Investigating multidimensional factors influencing switching intention on school bus among Chinese parents—a push–pull–mooring framework

P Jing, Y Zha, K Pan, Y Xue - Sustainability, 2023 - mdpi.com
School buses could alleviate the emissions associated with school travel. China is devoted
to promoting its school bus service, leaving parents in a dynamic process of change from the …

Delving deeper into market concentration of poultry feed and the driving factors for brand switching: evidence from commercial egg producers in Nigeria

FA Sowunmi, AA Bello, AI Ogunniyi, AO Omotayo - Sustainability, 2022 - mdpi.com
An increase in the price of branded feed has been a major problem for the poultry subsector
of Nigerian agriculture, and brand switching for a cheap feed at the expense of quality is a …