Strategizing information systems-enabled organizational transformation: A transdisciplinary review and new directions
Twenty years after the promise of Information Systems enabling Organizational
Transformation (IS-enabled OT), what have we learned? This paper reviews the literature in …
Transformation (IS-enabled OT), what have we learned? This paper reviews the literature in …
User resistance in IT: A literature review
User resistance is a complex phenomenon long viewed as a major constraint in successful
information technology implementation. User resistance, which can vary between passive …
information technology implementation. User resistance, which can vary between passive …
Research on information systems failures and successes: Status update and future directions
Abstract Information systems success and failure are among the most prominent streams in
IS research. Explanations of why some IS fulfill their expectations, whereas others fail, are …
IS research. Explanations of why some IS fulfill their expectations, whereas others fail, are …
Information quality, user satisfaction, and the manifestation of workarounds: a qualitative and quantitative study of enterprise content management system users
In this paper, we focus on a critical aspect of work in organizations: using information in work
tasks which is provided by information systems (IS) such as enterprise content management …
tasks which is provided by information systems (IS) such as enterprise content management …
Maneuvering through the stormy seas of digital transformation: the impact of empowering leadership on the AI readiness of enterprises
Digital transformation exposes enterprises of altering business strategies and adapt
technological advancements such as artificial intelligence (AI). AI is expected to …
technological advancements such as artificial intelligence (AI). AI is expected to …
Understanding AI-based customer service resistance: A perspective of defective AI features and tri-dimensional distrusting beliefs
Communicating with customers through AI-based chatbots in customer service (AISC) has
become increasingly popular for many companies. However, in actual service encounters …
become increasingly popular for many companies. However, in actual service encounters …
The changing landscape of IS project failure: an examination of the key factors
Purpose Information systems (IS) project failure has been a recurring problem for decades.
The purpose of this paper is twofold: first, to examine the key factors that influence project …
The purpose of this paper is twofold: first, to examine the key factors that influence project …
Elucidation of IS project success factors: an interpretive structural modelling approach
This study extends the debate surrounding the components of IS project success by
reviewing success factors from the perspective of their interdependency and influence on …
reviewing success factors from the perspective of their interdependency and influence on …
Work routines as an object of resistance during information systems implementations: Theoretical foundation and empirical evidence
When implementing new information systems, organizations often face resistance behavior
from employees who avoid or underutilize the system. We analyze the extent to which such …
from employees who avoid or underutilize the system. We analyze the extent to which such …
Examining the effect of overload on the mHealth application resistance behavior of elderly users: an SOR perspective
Y Cao, J Li, X Qin, B Hu - … Journal of Environmental Research and Public …, 2020 - mdpi.com
Aging has increased the burden of social medical care. Mobile health (mHealth) services
provide an effective way to alleviate this pressure. However, the actual usage of mHealth …
provide an effective way to alleviate this pressure. However, the actual usage of mHealth …