Adopting the Internet for advanced marketing operations opens up challenging opportunities
for firms of all sizes. However, such adoption might destroy investments in present market …

Multiple-channel systems have several characterizing dimensions, as they encompass the
concepts of multiple and dual channels. However, neither has been unambiguously …

Purpose In dual distribution channel systems, integrated channels (manufacturer-owned)
and independent channels (distributor-owned) are likely to adopt destructive behaviours. To …

A dual-channel model with a physical sales channel and an online direct sales channel
(ODSC) frequently causes channel conflicts. Small-and medium-sized enterprises (SMEs) …

This study examines the effects resellers have on the decision of a small manufacturing firm
to adopt e-business. These effects are twofold: fear of alienating a reseller can impede the …

From a channel conflict perspective, this paper proposes a Relational Model identifying key
determinants of manufacturers' intentions to establish an online direct sales channel …

The opportunities inherent in the digitization of marketing and selling activities are
substantial. Going on-line can lead to more efficient business processes, round the clock …

Prior work has shown that adoption of online channels required substantial changes in
underlying resources and capabilities of the firm in line with the recent notion of substantial …