Purpose The study examines the amplifying role of users in the e-healthcare sector and
holistically show its current state and potential. The paper aims at contributing to the …

Healthcare represents a key issue for management in every country. A fundamental problem
affects almost every healthcare system: the trade-off between the need to deliver effective …

This paper proposes an analysis of the evolution of approaches to knowledge management
in order to identify useful patterns and perspectives for the improvement of efficiency …

With the aim of addressing a gap in service research on co-creation in health care, this study
discusses the problem of information asymmetry in the service provider–user relationship by …

The increasing competitiveness in market configuration is pushing companies to explore
new ways to improve their competitive advantage and their chances of survival. According to …

Sustainability seems to be a hot topic today upon which a paradigmatic transformation is
going on; this affects many fields and sectors by revealing the significant implications for …

The increasing relevance of technology and its impact on our everyday life requires multi-
and trans-disciplinary studies in order to investigate the ways in which the Information and …

In the last decade, marketing studies have tried to define methodologies, models, and tools
to support organizations in developing pathways “oriented to” and “based on” the value …

Purpose–The aim of this paper is to analyze how service system platforms can facilitate the
value cocreation processes in healthcare context and then to foster the development of new …

Innovation implies collaboration among business actors and is fundamental in value
cocreation networks. A significant context is the healthcare, where Translational Medicine (T …