Electronic customer relationship management and reputation: drivers of customer satisfaction and loyalty in digital-only banking

M Haghighinasab, D Ahmadi, F Khobbakht - Journal of Financial Services …, 2025 - Springer
This research investigates the influence of electronic customer relationship management (E-
CRM) and reputation on customer loyalty, emphasizing the mediating role of customer …

Climate Risks, Sustainable Finance, and Green Growth: The Evolution of Fintech

HH Trinh, I Haouas, TTT Tran - Responsible Firms: CSR, ESG, and …, 2024 - emerald.com
This study provides a bibliometric analysis of business literature on the interlinks of fintech,
climate risks, and sustainable finance. Fintech growth promotes national environmental …

DIGITAL TECHNOLOGIES IN THE FINANCIAL SECTOR OF THE ECONOMY

В Білявський, Ю Білявська, Ю Уманців… - Financial and credit …, 2024 - fkd.net.ua
The article is devoted to the study of the main trends in the development of digital
technologies in the financial sector of the economy, namely, the topic is relevant in the …

DIGITAL TECHNOLOGIES IN THE FINANCIAL SECTOR OF THE ECONOMY.

V Biliavskyi, Y Biliavska, Y Umantsiv… - Financial & Credit …, 2024 - search.ebscohost.com
The article is devoted to the study of the main trends in the development of digital
technologies in the financial sector of the economy, namely, the topic is relevant in the …