Data science is an interdisciplinary field that extracts knowledge and insights from many
structural and unstructured data, using scientific methods, data mining techniques, machine …

Online medical consultation is a form of medical service that facilitates interactions between
patients and doctors online, offering significant utility and value. This review aims to retrieve …

Background: In the United States, about 3 million people have autism spectrum disorder
(ASD), and around 1 out of 59 children are diagnosed with ASD. People with ASD have …

Online medical consultation (OMC) based on a multisided market model is an increasingly
popular healthcare service; however, encouraging consumers to continuously use the …

Online health consultation (OHC) serves as an important approach for patients to take an
initial impression of a physician's interaction with their patients. However, little study has …

Online medical consultation (OMC) is an emerging form of e-health service that is gaining
popularity both within China and worldwide. Among the various issues facing OMC, patients' …

Background Online medical consultation is an important complementary approach to offline
health care services. It not only increases patients' accessibility to medical care, but also …

Background Patients using web-based health care communities for e-consultation services
have the option to choose their service providers from an extensive digital market. To stand …

Purpose The mobile medical consultation (MMC) service is growing rapidly, but not all
consumers are always willing to actively engage with it. To address this issue, based on IT …

The evolution of the customer engagement concept had a positive impact on how business
and customers interact. The term digital customer engagement emerged to empower such …