The transferability of vocational education and training (VET) systems is a central issue
within international comparative VET research. However, scholars working in related …

The financial sector is facing radical transformation. Leveraging digital technologies to offer
innovative services, FinTech start-ups are emerging in domains such as asset management …

The business model concept, although a relatively new topic for research, has garnered
growing attention over the past decade. Whilst it has been robustly defined, the concept has …

NikeFuel is the fuel of the Nike+ community. 1 A fuel that has made two million users burn
more than 68 bn. calories and that proliferates with each kilometer. The athletic performance …

The potential created by ongoing developments in data and analytics permeates a multitude
of research areas, such as the field of Service Innovation. In this paper, we conduct a …

In der deutschen betriebswirtschaftlichen Literatur finden sich demnach auch seit längerem
Ansätze zur betrieblichen Informationswirtschaft (Wacker 1971; Wild 1971) und zum …

Abstract Service systems engineering (SSE) focuses on the systematic design and
development of service systems. Guided by a value proposition, service systems enable …

Technology acceptance research has shown that trust is an important factor fostering use of
information systems (IS). As a result, numerous IS researchers have studied factors that …

Das Schlagwort der Dienstleistungsgesellschaft beherrscht heute mehr denn je Medien und
Gesellschaft. Dies macht sich zunehmend auch in der Betriebswirtschaftslehre bemerkbar …

In the realm of smart services, smart personal assistants (SPAs) have become a popular
medium for value co-creation between service providers and users. The market success of …