Over the past decade, social network sites have become ubiquitous places for people to
maintain relationships, as well as loci of intense research interest. Recently, a new site has …

Large language models (LLMs) are capable of successfully performing many language
processing tasks zero-shot (without training data). If zero-shot LLMs can also reliably classify …

Social media has become an important tool in establishing relationships between
companies and customers. However, creating effective content for social media marketing …

Photos are becoming prominent means of communication online. Despite photos' pervasive
presence in social media and online world, we know little about how people interact and …

We propose a computational framework for identifying linguistic aspects of politeness. Our
starting point is a new corpus of requests annotated for politeness, which we use to evaluate …

One of the main challenges online social systems face is the prevalence of antisocial
behavior, such as harassment and personal attacks. In this work, we introduce the task of …

With the growth in sociality and interaction around online news media, news sites are
increasingly becoming places for communities to discuss and address common issues …

Open source software projects often rely on code contributions from a wide variety of
developers to extend the capabilities of their software. Project members evaluate these …

People with health concerns go to online health support groups to obtain help and advice.
To do so, they frequently disclose personal details, many times in public. Although research …

Millions of users come to online peer counseling platforms to seek support on diverse topics
ranging from relationship stress to anxiety. However, studies show that online peer support …