Does the effect of customer experience on customer satisfaction create a sustainable competitive advantage? A comparative study of different shopping situations

XL Pei, JN Guo, TJ Wu, WX Zhou, SP Yeh - Sustainability, 2020 - mdpi.com
With the rapid development of online shopping and traditional physical store shopping
interweaving to form different shopping situations, customer experience has gradually …

Experiences and perceptions of everyday decision-making in the lives of adults with intellectual disabilities, their care partners and direct care support workers

H Casey, A Trayer, D Desmond… - Journal of Intellectual …, 2023 - journals.sagepub.com
Background: Decisional support is important to people with intellectual disabilities. This
review explores: i) how everyday decision-making is perceived and/or experienced by …

In the centre or caught in the middle?–Social workers' and healthcare professionals' views on user involvement in coordinated individual plans in Sweden

D Matscheck, K Piuva - Health & Social Care in the Community, 2022 - Wiley Online Library
Fragmentation of social service and healthcare services has been given attention in many
countries and a variety of strategies and models are used in attempts to remedy the problem …

Ethical Considerations in Substance Use Treatment for Youth: Assessing Clinical Practices and Policy Frameworks for Potential Harm

KR Shircliff, C Cummings, NC Borgogna - Research on Child and …, 2024 - Springer
The current conceptual review highlights considerations surrounding the potential for non-
beneficence and undue coercion within the practices of psychologists and other clinicians …

Primary mental healthcare for adults with mild intellectual disabilities: Patients' perspectives

KPM Pouls, M Mastebroek, SJ Ligthart… - European Journal of …, 2024 - Taylor & Francis
Background People with mild intellectual disabilities (MID) experience more mental health
(MH) problems than the general population but often do not receive appropriate primary MH …

A survey on service users' perspectives about information and shared decision‐making in psychotropic drug prescriptions in people with intellectual disabilities

G De Kuijper, J Jonker, R Sheehan… - British Journal of …, 2024 - Wiley Online Library
Background In people with intellectual disabilities and mental disorders and/or challenging
behaviours, rates of psychotropic drug prescription are high. In clinical treatments and …

Key components of supporting and assessing decision making ability

P Webb, G Davidson, R Edge, D Falls, F Keenan… - International Journal of …, 2020 - Elsevier
People's ability to make decisions may be impaired for a wide range of reasons, including by
mental health problems and learning disabilities. Individual autonomy, the ability to make …

Peer researchers' experiences of a co-produced research project on supported decision-making

P Webb, D Falls, F Keenan, B Norris, A Owens… - Research Involvement …, 2022 - Springer
Background Making decisions about your own life is a key aspect of independence,
freedom, human rights and social justice. There are disabled people who, without support …

Beslutningsstøtte for personer med utviklingshemming-En oppsummering av kunnskap

S Linde - 2022 - omsorgsforskning.brage.unit.no
Oppsummeringen omfatter 158 publikasjoner fra forsknings-og utviklingsarbeid samt
offentlige dokumenter om beslutningsstøtte. Artikkel 12 i FN-konvensjonen om rettigheter til …

The Effect of Customer Experience on Customer Satisfaction by Creating Sustainable Profit

N Arviana, TYR Syah - … and Critics Institute-Journal (BIRCI-Journal …, 2022 - bircu-journal.com
This research has examined the relationship between customer satisfaction and experience
with staff services. The purpose of this study is to determine the effect of customer …