Comprehensive review of text-mining applications in finance
Text-mining technologies have substantially affected financial industries. As the data in
every sector of finance have grown immensely, text mining has emerged as an important …
every sector of finance have grown immensely, text mining has emerged as an important …
[HTML][HTML] Applying natural language processing and machine learning techniques to patient experience feedback: a systematic review
M Khanbhai, P Anyadi, J Symons, K Flott… - BMJ Health & Care …, 2021 - ncbi.nlm.nih.gov
Objectives Unstructured free-text patient feedback contains rich information, and analysing
these data manually would require a lot of personnel resources which are not available in …
these data manually would require a lot of personnel resources which are not available in …
What patients like or dislike in physicians: Analyzing drivers of patient satisfaction and dissatisfaction using a digital topic modeling approach
A large volume of patients' opinions—as online doctor reviews (ODRs)—are available
online in order to access, analyze, and improve patients' perceptions about the quality of …
online in order to access, analyze, and improve patients' perceptions about the quality of …
Service quality evaluation and service improvement using online reviews: A framework combining deep learning with a hierarchical service quality model
XX Liu, ZY Chen - Electronic Commerce Research and Applications, 2022 - Elsevier
In the era of big data, service quality evaluation using online reviews has become a popular
topic. However, very few studies focus simultaneously on service quality evaluation and …
topic. However, very few studies focus simultaneously on service quality evaluation and …
Health system responsiveness: a systematic evidence mapping review of the global literature
Abstract Background The World Health Organisation framed responsiveness, fair financing
and equity as intrinsic goals of health systems. However, of the three, responsiveness …
and equity as intrinsic goals of health systems. However, of the three, responsiveness …
Quality 4.0: big data analytics to explore service quality attributes and their relation to user sentiment in Airbnb reviews
N Amat-Lefort, F Barravecchia… - International Journal of …, 2023 - emerald.com
Purpose Quality 4.0 is a new paradigm of quality management, which emphasises the need
to adapt to recent technological innovations by updating traditional quality approaches …
to adapt to recent technological innovations by updating traditional quality approaches …
[PDF][PDF] The Role of Text Analytics in Healthcare: A Review of Recent Developments and Applications.
The implementation of Data Analytics has achieved a significant momentum across a very
wide range of domains. Part of that progress is directly linked to the implementation of Text …
wide range of domains. Part of that progress is directly linked to the implementation of Text …
Reading between the lines: analyzing online reviews by using a multi-method Web-analytics approach
Purpose The dynamic yet volatile nature of tourism and travel industry in a competitive
environment calls for enhanced marketing intelligence and analytics, especially for those …
environment calls for enhanced marketing intelligence and analytics, especially for those …
Patient satisfaction and hospital quality of care evaluation in malaysia using servqual and facebook
Social media sites, dubbed patient online reviews (POR), have been proposed as new
methods for assessing patient satisfaction and monitoring quality of care. However, the …
methods for assessing patient satisfaction and monitoring quality of care. However, the …
[HTML][HTML] Patient continued use of online health care communities: web mining of patient-doctor communication
B Wu - Journal of medical Internet research, 2018 - jmir.org
Background In practice, online health communities have passed the adoption stage and
reached the diffusion phase of development. In this phase, patients equipped with …
reached the diffusion phase of development. In this phase, patients equipped with …