The developments in conversational AI raised urgent questions about the future direction of
many aspects of society, including computing education. The first reactions to the fast-paced …

ChatGPT, an AI chatbot, has gained popularity for its capability in generating human-like
responses. However, this feature carries several risks, most notably due to its deceptive …

In this study, we developed predictive models to address the problem of chatbot
abandonment, a problem that can result in losing business opportunities. Specifically, we …

Conversational agents (CA) for education are the dialog systems that can interact with
students intelligently. They are gaining popularity because of the potential benefits of …

Large Language Models (LLMs) combined with prompt engineering have democratized the
creation of chatbots, thereby making it possible for domain experts to be directly part of the …

Conversational agents (CAs), especially in the form of chatbots, are becoming increasingly
important in science and practice. Task-oriented CAs (TOCAs) in particular, which serve as …

This study investigates the integration of chatbots into Learning Management Systems
(LMS) to enhance educational experiences, addressing the challenge of student …

Driven by the rising popularity of chatbots such as ChatGPT, there is a budding line of
research proposing guidelines for chatbot design, both in general and specifically for digital …

The presence of conversational agents (or chatbots) in educational contexts has been
steadily increasing over the past few years. Recent surveys have shown widespread interest …