The impact of tourist–robot interaction on tourist engagement in the hospitality industry: A mixed-method study

S Fang, X Han, S Chen - Cornell Hospitality Quarterly, 2023 - journals.sagepub.com
Service robots have become a topic of interest for tourism and hospitality researchers and
practitioners. The success of service robot adoption lies in the effectiveness of tourist–robot …

Is the tourism–growth relationship asymmetric in the Cook Islands? Evidence from NARDL cointegration and causality tests

N Kumar, RR Kumar, R Kumar… - Tourism …, 2020 - journals.sagepub.com
We examine whether tourism sector development measured by visitor arrivals per capita has
asymmetric growth effects in the Cook Islands using quarterly data from 2010Q1 to 2016Q3 …

Developing inter-organizational relationships with online travel agencies (OTAs) and the hotel industry

C Huang Yin, E Goh, R Law - Journal of Travel & Tourism …, 2019 - Taylor & Francis
This research examines the relationship status of leading OTAs with the hotel industry in the
Asia Pacific (APAC) region along with future trends in hotel distribution channels. A Delphi …

Does local environmental governance improve tourism companies' performance? Evidence from Vietnam

B Nguyen - Journal of Travel Research, 2022 - journals.sagepub.com
Institutions (rules of law) are important to tourism activities. However, national institutions
cannot become effective when the execution of rules of law is inconsistent at the local levels …

Travel agency transaction costs in airline value chains–A risk in distribution channels in South Asia?

R Merkert, MM Hakim - Annals of Tourism Research, 2022 - Elsevier
We assess transaction costs incurred by travel agencies in South Asia, an emerging tourism
market with exponential growth and a cultural reliance on local (often family run) travel …

Destination competitiveness and human development: The compelling critical force of human agency

R Croes, M Kubickova… - Journal of Hospitality & …, 2023 - journals.sagepub.com
The study investigates whether governance and human agency act as intervening factors in
the context of destination competitiveness and human development. This study employs the …

The indirect distribution dilemma: Assessing the financial impact of participation in Booking. com for hotels

S Abdullah, P Van Cauwenberge… - Tourism …, 2021 - emerald.com
The indirect distribution dilemma: assessing the financial impact of participation in Booking.com
for hotels | Emerald Insight Books and journals Case studies Expert Briefings Open Access …

The land has voice: Understanding the land tenure–sustainable tourism development nexus in Micronesia

TS Stumpf, CL Cheshire - Peace Through Tourism, 2022 - taylorfrancis.com
Externally-generated prescriptions for development continue to be imposed on Pacific Island
societies. Frequently lost in this process is provision for the idiosyncratic localized realities of …

Local government and small business revenue forecasting: evidence from a transition economy

B Nguyen - Industrial and Corporate Change, 2024 - academic.oup.com
This study examines the importance of governance quality of local government in small
businesses' future revenue growth forecasting accuracy. Forecasting errors are due to either …

Crisis management performance of upscale hotels in the Greater Bay Area, China: A comparative study in a complex institutional situation

Y Zhang, S Zhang, FC Hsu - Sustainability, 2023 - mdpi.com
This study explores upscale hotel crisis management from the institutional environment
perspective. Integrating the institutional and resource dependence theories, this study …