The study of digital financial services is not recent; however, since COVID-19, new attention
has been given to solutions that avoid face-to-face interactions. Accordingly, the number of …

Fintech's development has amplified cybercrime, prompting trust and security concerns in
banking. While earlier research predominantly viewed Fintech adoption through a tech …

Successful implementation of e-banking technology depends on how consumers perceive
the technology and how likely they are to adopt it. Although several studies have analysed …

This study aims to determine the effect of service quality and after-sales service on the
customer satisfaction of car users using IoT (Internet of Things) technology provided with …

Consumers' comfort and familiarity with digital interactions are helping drive the rise of
digital banking. Banks are responding to customers' demands by introducing cutting‐edge …

The COVID-19 pandemic deteriorated the economic situation and raised the issue of the
quality of banks' assets and, in particular, the growth of non-performing loans (NPLs). The …

Mobile gacha games, featuring chance-based virtual item collections and lottery-like
mechanics, have become immensely popular among global youth. Therefore, many game …

The chapter explores the challenges in the financial education of the new generation under
the influence of digital transformation, building awareness, and compliance with the new …

Several researches have been undertaken to establish the influencing factors of electronic
banking (e-banking) acceptance in Ghana. Nevertheless, none of these inquiries have …

Internet technology is being embraced by financial institutions to enhance the reach of their
product and services using electronic platforms. Although there is a rapid shift in adopting e …