Purpose The purpose of this commissioned paper is to offer some personal reflections on
sustainability within the hospitality industry. Design/methodology/approach The paper opens …

Accommodation and lodging are an integral component of the tourism and hospitality
industry. Given the sectors' growing contribution to resource consumption and waste, there …

The past decade has seen significant growth in the tourism and hospitality literature on
corporate social responsibility (CSR). Indeed, over 70% of the articles on this topic have …

The agenda of researchers and practitioners in the tourism industry has focused on the
demand for sustainable practices. Luxury hotels have also followed this trend, although …

Environmental protection and environmental sustainability are becoming increasingly
important factors in the hotel business and their competitiveness, in a market that brings …

Making service provisioning significantly more sustainable is crucial if humankind wants to
make a serious effort to operate within the boundaries of what the planet can support. The …

Although many companies in the hotel industry aim to pursue more sustainable and socially
responsible practices, the present literature shows mixed results with regard to tourist …

In this article, we analyze the impact on hotels of the ISO 14001 environmental certification
system from the customers' perspective. Based on a comparison of customer ratings of 6,850 …

Organizations have demonstrated increasing interest in both leaning and greening activities.
Lean manufacturing practices, with an emphasis on waste elimination, have an affinity with …

Purpose Poverty, hunger, inequalities, diseases, unsustainable use of resources, etc., in
spite of scientific progress, still remains unsolved worldwide issues. All these issues relate to …