The usage of technology in education sector has taken a leap with the development of
Artificial Intelligence. The aim of this study is to review the works done related to the usage of …

Companies and small medium businesses (UMKM) need to interact with customers to
increase their customer retention rate. One of the ways is to use chatbot. Aside from being …

In general, students must visit the university or call a hotline if they require any kind of
information about courses, admissions, or other matters. Even when people called the …

Indonesians have many diverse ethnic groups. Each tribe has different traditions and
cultures. As with language, each tribe has a different local language to communicate and …

Most of the higher education student service systems in Indonesia still use conventional and
web-based system to provide academic information to students. This reduces the …