This study aims to:(1) determine the effect of market orientation on competitive advantage;(2)
to know the effect of innovation on competitive advantage;(3) to know the influence of market …

The method of writing this article is a literature review, which is a review by collecting,
understanding, analyzing and then concluding as many as 25 international journal articles …

Purpose The purpose of this paper is threefold: first, to analyse the current state of the
literature on the relationship between quality management (QM) and productivity as a …

Industries across the globe are under growing pressure to rethink and redesign their supply
chain operations to maintain their competitive advantage. The supplier selection process in …

This research investigates employee empowerment's role in the relationship between
quality management practices (QMPs) and innovation performance at five-star hotels in …

The role of the top management commitment is in enhancing the competitive advantage
through ERP integration and the purchasing strategy. Data were collected using …

Purpose This study aims to critically investigate the structural relationships between total
quality management (TQM), service innovation and sustainability performance in the public …

The widespread use of TQM has impacted the hotel industry worldwide and increasingly
identified as the key issue in differentiating service products and building competitive …

Purpose Over the last few decades, some researchers have analysed the role of total quality
management (TQM) as a precursor of innovation. However, the relationship between TQM …

Lean management is a significant weapon that can help firms within the fourth industrial
revolution to find unique solutions to their own unique problems. On the other hand, there is …