People use social media not only for social purposes but also for business purposes. It is
used in management and marketing as a tool to manage organizations and market products …

Fake news has led to a polarized society as evidenced by diametrically opposed
perceptions of and reactions to global events such as the Coronavirus Disease 2019 …

This study attempts to understand the factors affecting usage intention, actual use,
satisfaction, perceived trust, and commitment to over-the-top (OTT) platforms. A research …

What drives customer satisfaction and word of mouth in mobile commerce services? A
UTAUT2-based analytical approach | Emerald Insight Books and journals Case studies Expert …

In an increasingly digital world, the metaverse offers new opportunities and presents novel
challenges for business applications. With growing interest in its applications in various …

Purpose Crowdworkers' sustained participation is critical to the success and sustainability of
the online crowdsourcing community. However, this issue has not received adequate …

Consumer switching behavior damages the market share and profitability of mobile payment
application (MPA) providers. However, this issue has received scarce attention in the …

Purpose Drawing on the control agency theory and the network effect theory, the purpose of
this paper is to examine the effect of privacy assurance approaches, network externality and …

There is increasing scholarly interest in how social media impacts our society. This paper
examines the effect of social media usage in reducing corruption at the country level. By …

Lack of user participation and contribution has been a long-standing problem for online
communities. We proposed and examined new strategies for cultivating opinion leadership …