Working within the functionalist perspective that he did so much to develop, conceptualized
the physician-patient relationship according to a normative framework defined by the pattern …

Background: While medical ethics place a high value on providing truthful information to
patients, disclosure practices are far from being the norm in many countries. Transmitting …

We describe a protocol for disclosing unfavorable information—“breaking bad news”—to
cancer patients about their illness. Straightforward and practical, the protocol meets the …

Talk in Action examines the language, identity, and interaction of social institutions,
introducing students to the research methodology of Conversation Analysis. Features a …

Giampietro Gobo is Professor of Methodology of Social Research at the University of Milan.
His research has been focused on qualitative methods and the improvement of survey data …

BACKGROUND The origins of conversation analysis are to be found in the work of two great
American originators: Erving Goffman and Harold Garfinkel (Schegloff, Z003a). With …

While the sociological analysis of personal stories is becoming more sophisticated, it would
benefit from a refined appreciation for narrative practice. The theme of this article is that the …

Institutional Interaction focuses on talk and interaction in institutional contexts. The first
systematic book-length study on this expanding area, it discusses the theory and …

This paper conceptualizes a type of physician communication, termed 'online commentary'.
Online commentary is talk that describes what the physician is seeing, feeling or hearing …

Routledge English Language Introductions cover core areas of language study and are one-
stop resources for students. Assuming no prior knowledge, books in the series offer an …