Retailing is witnessing a transformation due to rapid technological developments. Retailers
are using smart technologies to improve consumer shopping experiences and to stay …

Today's user experience (UX) educators and designers can no longer just focus on creating
more usable systems, but must also rise to the level of strategists, using design thinking and …

Background With an increasing number of vehicles becoming autonomous, intelligent, and
connected, paying attention to the future usage of car human-machine interface with these …

Purpose The study investigates the factors that influence young consumers (Gen Zs and Ys)
in emerging markets to engage fashion ads of non-luxury fashion retail small-to medium …

The objective of this research paper is to explore the gap between customer expectations
and customer perceptions towards the quality of ICT enabled customer services in smart …

Human–computer interaction (HCI) is the study and development of interactive technology
and has witnessed significant changes in brief history. While we continue to use these …

With the increasing use of social networking sites, within and outside work hours, it is
reasonable to ask whether that use has any impact on job performance and why. This study …

Selection of suitable computer-supported collaborative design (CSCD) technologies is
crucial to facilitate successful projects. This paper presents the first systematic method for …

The growth and popularity of the social network is undeniable. There is a growing number of
studies focused in this field. These studies include the analysis of the impact social networks …

Purpose Aim of this study is to examine how environmental concern and perceived
consumer effectiveness (PCE) mediate the effect of consumer optimism and pessimism on …