Positive deviance at work: a systematic review and directions for future research

N Sharma, BK Chillakuri - Personnel Review, 2023 - emerald.com
Purpose This study aims to investigate the positive side of employee deviance. Historically,
research exploring employee deviance focussed on undesirable organisational and …

Moving from a compliance‐based to an integrity‐based organizational climate in the food supply chain

L Manning - Comprehensive Reviews in Food Science and …, 2020 - Wiley Online Library
Compliance is the act or status of complying with an imperative regulatory or normative
requirement, that is, compliance means working within boundaries defined by contractual …

[图书][B] Fundamentals of business process management

M Dumas, LM Rosa, J Mendling, AH Reijers - 2018 - Springer
Business processes represent one of the core assets of organisations for many reasons.
They have direct impact on the attractiveness of products and services, influence customer …

Adoption, use and management of process mining in practice

T Grisold, J Mendling, M Otto… - Business Process …, 2021 - emerald.com
Purpose This study explores how process managers perceive the adoption, use and
management of process mining in practice. While research in process mining predominantly …

Quantitative data analysis

W Mertens, A Pugliese, J Recker - A companion, 2017 - Springer
Quantitative Data Analysis for Accounting and Information Systems Research guides
postgraduate research students and early career researchers in choosing and executing …

How the COVID‐19 pandemic can stimulate more radical business process improvements: Using the metaphor of a tree

A Van Looy - Knowledge and Process Management, 2021 - Wiley Online Library
The COVID‐19 pandemic has forced organizations and employees worldwide to drastically
rethink their way of working. While drastic process changes normally tend to fail or are …

A framework for the study of positive deviance in organizations

W Mertens, J Recker, T Kohlborn, TF Kummer - Deviant Behavior, 2016 - Taylor & Francis
Positive deviance describes behavior that deviates from salient norms, yet is positive in its
intention or effect. It has received considerable attention in the sociology literature, and is …

Differential leadership and hospitality employees' in-role performance: the role of constructive deviance and competitive climate

Y Liu, LM Meng, H Wang, Y Chen - International Journal of Hospitality …, 2024 - Elsevier
Drawing from the social exchange theory and the involution effect, this research investigates
the complex relationship between differential leadership and in-role performance …

Innovative horizons: the role of cultural intelligence in encouraging constructive deviance and the mediating role of employee engagement in hotels

S Bukhari, B Abas, M Farrukh… - Journal of Hospitality and …, 2024 - emerald.com
Purpose The purpose of this paper is to study the influence of cultural intelligence on
employee engagement and constructive deviant behavior in the workplace. It also captures …

Using positive deviance to enhance employee engagement: an interpretive structural modelling approach

N Sharma - International Journal of Organizational Analysis, 2022 - emerald.com
Purpose Organisations today seek high engagement levels from their employees for their
superior performance amid the highly competitive environment. The purpose of this paper is …
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