Designing a model for selecting, ranking and optimising service quality indicators using meta-heuristic algorithms
B Khamoushpour, AS Aboumasoudi… - … Journal of Data …, 2023 - inderscienceonline.com
The purpose of this study is to select and rank the indicators affecting service quality and
minimise the service quality gap. In this regards, two famous methods of meta-heuristic …
minimise the service quality gap. In this regards, two famous methods of meta-heuristic …