Background: It is no doubt that longer wait times can affect patient care and patients'
willingness to seek health-care services. Not only does this disrupt the continuity of …

Abstract Introduction: World Health Organization (WHO) has identified that patient waiting
time as one of the most important measurements of a responsive health system for …

Background: Waiting time for pharmaceutical services, especially outpatients, had become a
problem often occurring in hospitals. The correlation between patient expectations and …

Background: Patient satisfaction is one of the primary Key Performance Indicator (KPI) goal
of health care service, and it creates many reasons for implementing research, plans, and …

Manajemen farmasi sebagai subsistem rumah sakit sangat penting karena merupakan
pelayanan penunjang sekaligus sumber pendapatan utama. Instalasi Farmasi RSU UKI …

The increased number of patients and a lack of staff and facilities contributed to long waits
and overcrowding in the government hospital. As a result, this study aims to investigate the …

Patient waiting time is a significant clinical care issue. This study assessed outpatient
waiting times and patient satisfaction in Douala. A cross-sectional study was conducted in …

The management of an outpatient department is quite difficult. Despite a shortage of doctors
and nurses, the number of patients visiting the outpatient department increases year after …

Waiting times for health care services is identified as an important indicator for patient
satisfaction. Waitingtime is also associated with quality of health services. There is limited …

The study aimed to reveal the impact of waiting time on patient satisfaction and also the
quality of the health care service within the hospital's patient department, and to attain the …