The emotionally intelligent officer? Exploring decision-making style and emotional intelligence in hostage and crisis negotiators and non-negotiator-trained police …

AR Grubb, SJ Brown, P Hall - Journal of Police and Criminal Psychology, 2018 - Springer
The research described in this article explores decision-making styles and levels of
emotional intelligence displayed by police hostage and crisis negotiators in the UK. One …

[图书][B] How to have impossible conversations: A very practical guide

P Boghossian, J Lindsay - 2019 - books.google.com
From politics and religion to workplace negotiations, ace the high-stakes conversations in
your life with this indispensable guide from a persuasion expert. In our current political …

Overcoming suicidal persons' resistance using productive communicative challenges during police crisis negotiations

RO Sikveland, H Kevoe-Feldman… - Applied Linguistics, 2020 - academic.oup.com
This paper reveals how negotiators, from the police and emergency call centres, overcome
resistance towards the negotiation from suicidal persons in crisis. Communication guidance …

Persons with mental disorders and suicidality in crisis or high-risk situations involving police negotiation: a systematic review

B Clugston, C Meurk, M Harris, P Burgess… - … , psychology and law, 2024 - Taylor & Francis
Police negotiators respond to crisis and high-risk situations including mental health crises,
but little is known about the nature, frequency and characteristics of these events. This …

From deployment to debriefing: Introducing the DIAMOND model of hostage and crisis negotiation

AR Grubb, SJ Brown, P Hall… - Police practice and …, 2021 - Taylor & Francis
Hostage and crisis negotiation is one tactical option available to incident commanders when
responding to critical incidents. Whilst several models of negotiation exist, there is limited …

Conflict management teams in the intensive care unit: A concise definitive review

AA Maung, CC Toevs, JB Kayser… - Journal of Trauma and …, 2015 - journals.lww.com
Conflict in today's intensive care unit (ICU) is inevitable as multiprofessional providers and
multiple teams interact to provide care to increasingly more complex and older patients. In …

Crisis (hostage) negotiators weigh in: the skills, behaviors, and qualities that characterize an expert crisis negotiator

KE Johnson, J Thompson, JA Hall… - Police Practice and …, 2018 - Taylor & Francis
This research identified what skills, behaviors, and qualities experienced crisis (hostage)
negotiators believe enhance or harm their success during negotiation. 188 negotiators from …

“The more you do, the more comfortable you feel”: The police hostage and crisis negotiator journey

AR Grubb, SJ Brown, P Hall, E Bowen - Journal of police and criminal …, 2022 - Springer
Hostage and crisis negotiators are specialist police officers utilised internationally by police
forces to resolve hostage and crisis incidents. Whilst the role has been heavily documented …

US SWAT operator experience, personality, cognitive-emotion regulation and decision-making style

AT Young, C Hennington, D Eggleston - Policing: An International …, 2018 - emerald.com
Purpose The purpose of this paper is to examine SWAT operator deployment experience,
personality, cognitive-emotion regulation, and decision making to see if there were …

From “sad people on bridges” to “kidnap and extortion”: Understanding the nature and situational characteristics of hostage and crisis negotiator deployments

AR Grubb, SJ Brown, P Hall… - Negotiation and Conflict …, 2019 - Wiley Online Library
Hostage and crisis negotiation is well established as a police tool, and there is a growing
body of literature that provides academic insight into the phenomenon. Academics have …