Governments typically store large amounts of personal information on their citizens, such as
a home address, marital status, and occupation, to offer public services. Because …

Forms are central interfaces for information exchange between a government and its
citizens. As a way to translate laws into practice, forms are an essential part facilitating this …

Most of the e-Government projects facing problem in integration with external services,
hence there is a lack of collaboration and exchange information among different public …

Documents issued by the government such as public tenders or policy documents often lack
consistent semantics, which leads to ambiguities and misinterpretations. Take for example …

e-Government applications have hard-coded and non-personalized user journeys with high
maintenance costs to keep up with, eg, changing legislation. Automatic administrative …

To foster digital government success, comprehending the roles that actors such as public
legal entities and natural persons assume in ISD is key. An actor role (or role) can be …

[EN] The present work proposes an AI implementation plan for the Spanish Public Sector as
a guideline for accomplishing three main goals:(1) to acquire a better understanding of the …