Modelling the service experience encounters using user-generated content: A text mining approach

AK Kar, S Kumar, PV Ilavarasan - Global Journal of Flexible Systems …, 2021 - Springer
Among services, the immense growth of Indian tourism in the last years has attracted the
interest of practitioners, researchers, and governments. Service experiences at the point of …

Quality cost management in the SMEs of Poland

R Biadacz - The TQM Journal, 2020 - emerald.com
Quality cost management in the SMEs of Poland | Emerald Insight Books and journals Case
studies Expert Briefings Open Access Publish with us Advanced search Quality cost management …

Effect of Islamic values on green purchasing behavior

M Siyavooshi, A Foroozanfar, Y Sharifi - Journal of Islamic Marketing, 2019 - emerald.com
Purpose This study aims to conduct an experimental investigation into the effectiveness of
using Islamic values and environmental knowledge in advertising for plant disposable …

The distribution strategy selection for an e-tailer using a hybrid DANP VIKOR MCDM model

R Titiyal, S Bhattacharya, JJ Thakkar - … : An International Journal, 2019 - emerald.com
Purpose The purpose of this paper is to apply a multi-criteria decision-making (MCDM)
framework to evaluate distribution strategies for an e-tailer. An application of MCDM method …

An efficient resource allocation in strategic management using a novel hybrid method

R Wudhikarn - Management Decision, 2016 - emerald.com
Purpose–The purpose of this paper is to suggest a novel hybrid method by integrating a
decision sciences approach with balanced scorecard (BSC) in order to scientifically enable …

Cost of quality measurement in food manufacturing companies: the Greek case

E Psomas, C Dimitrantzou, F Vouzas… - International Journal of …, 2018 - emerald.com
Purpose The purpose of this paper is to focus on the cost of quality (CoQ) of food
manufacturing companies. The study aims at empirically validating the conceptual structure …

An integrated framework for the assessment of inbound supply risk and prioritization of the risk drivers: A real-life case on electronics supply chain

R KT, SP Sarmah, PK Tarei - Benchmarking: An International Journal, 2020 - emerald.com
Purpose The purpose of this paper is to present a framework for identifying various inbound
supply-risk factors and analyzing its indicators considering the contextual relationship …

An integrated gray DEMATEL and ANP method for evaluating the green mining performance of underground gold mines

Y Li, G Zhao, P Wu, J Qiu - Sustainability, 2022 - mdpi.com
Green mining (GM) can achieve the harmonious development of mineral resource
exploitation and environmental protection. Performance evaluation is the key to promoting …

A hybrid ANP method for evaluation of government data sustainability

J Xu, L Li, M Ren - Sustainability, 2022 - mdpi.com
The evaluation of government data sustainability is a multicriteria decision making problem.
The analytic network process (ANP) is among the most popular methods in determining the …

Differences in prioritization of the BSC's strategic goals using AHP and ANP methods

A Janeš, N Kadoić, N Begičević Ređep - Journal of information and …, 2018 - hrcak.srce.hr
Sažetak The development and empirical verification of the balanced scorecard (BSC)
model, using the multi-criteria decision-making methods (MCDM) called the analytic …