Artificial intelligence in customer-facing financial services: a systematic literature review and agenda for future research

JK Hentzen, A Hoffmann, R Dolan… - International Journal of …, 2022 - emerald.com
Purpose The objective of this study is to provide a systematic review of the literature on
artificial intelligence (AI) in customer-facing financial services, providing an overview of …

Consumer credit risk assessment: A review from the state-of-the-art classification algorithms, data traits, and learning methods

X Zhang, L Yu - Expert Systems with Applications, 2024 - Elsevier
Credit risk assessment is a crucial element in credit risk management. With the extensive
research on consumer credit risk assessment in recent decades, the abundance of literature …

An ensemble credit scoring model based on logistic regression with heterogeneous balancing and weighting effects

Z Runchi, X Liguo, W Qin - Expert Systems with Applications, 2023 - Elsevier
The logistic regression model is widely used in credit scoring practice due to its strong
interpretability of results, but its recognition performance for default samples which are …

An interpretable automated feature engineering framework for improving logistic regression

M Liu, C Guo, L Xu - Applied Soft Computing, 2024 - Elsevier
Although black-box models such as ensemble learning models often provide better
predictive performance than intrinsic interpretable models such as logistic regression, black …

Geometric consistent fuzzy cluster ensemble with membership reconstruction for image segmentation

P Shi, L Guo, H Cui, L Chen - Digital Signal Processing, 2023 - Elsevier
In recent years, to handle the ubiquitous uncertainty and unknown noise, different fuzzy
clustering methods have been introduced to solve image segmentation problem for various …

Categorical Data Clustering using Meta Heuristic Link-Based Ensemble Method: Data Clustering using Soft Computing Techniques

KNG Veerappan, Y Natarajan, A Raja… - Dynamics of Swarm …, 2023 - igi-global.com
Conventional ensemble clustering is a consensus function that fails to produce final clusters.
Such poor clusters partitioning creates poor stability with reduced clustering accuracy. This …

[HTML][HTML] How can artificial intelligence help customer intelligence for credit portfolio management? A systematic literature review

A Amato, JR Osterrieder, MR Machado - International Journal of Information …, 2024 - Elsevier
In this era of Big Data and the advancement of sophisticated analytical techniques, the
financial industry has the capacity to implement innovative technologies within their systems …

Weighted binary ELM optimized by the reptile search algorithm, application to credit card fraud detection

FZ El Hlouli, J Riffi, MA Mahraz, A Yahyaouy… - Multimedia Tools and …, 2024 - Springer
Binary classification tasks often face challenges due to imbalanced datasets. The Weighted
Binary Extreme Learning Machine (WB-ELM) has emerged as a potential solution, but its …

Towards Maximum Efficiency: Combining ELM with BA for Credit Card Fraud Detection

FZ El Hlouli, J Riffi, MA Mahraz… - … and Computer Vision …, 2024 - ieeexplore.ieee.org
Credit cards have become indispensable in modern times, offering convenience, security,
and financial benefits. As fraudsters continually evolve tactics to evade detection, security …

Systematic Literature Review of Information Technology Loan Based Model

S Yung, AZR Langi, AA Arman - … on ICT for Smart Society (ICISS …, 2023 - ieeexplore.ieee.org
The challenge of the development of information technology at the present time is not only
centered on the technology itself but must be able to collaborate with other fields to be more …