This paper provides a comprehensive, international, multi-discipline and multi-methods
systematic literature review (SLR) of the existing corporate social responsibility (CSR) and …

This study provides a systematic review of corporate social responsibility (CSR) in the
hospitality management literature over the last decade. In contrast to prior reviews, this …

The study explores the influence of perceived corporate social responsibility on the
employee-corporate relationship (organizational trust, organizational identification) and …

The study examines the role of customer perceptions of CSR in improving customer loyalty
by exploring its direct and mediated effects through service quality, customer satisfaction …

The study examined the role of perceived CSR in deriving customer loyalty by exploring
direct and mediated effects of corporate reputation and customer satisfaction in Pakistan's …

Purpose The purpose of this study is to examine the development of service quality research
in hospitality and tourism from 1984 to 2014, to identify research gaps and to suggest …

Although the relationship between institutional pressures and corporate social responsibility
(CSR) has been well studied, its underlying mechanisms and boundary conditions are not …

Considering the unprecedented event of COVID-19 as both global public health and
economic crisis, its impacts on society including businesses are almost unimaginable. In …

Purpose To tackle one of the main negative consequences of the sharing economy, namely,
the growth of the informal sector, the purpose of this paper is to evaluate for the first time the …

With the ever-increasing growth in the number of US multinational restaurant firms, the need
for a better understanding of CSR initiatives enacted in those countries is actively gaining in …