Customer experience in social commerce: A systematic literature review and research agenda

SA Dhaigude, BC Mohan - International Journal of Consumer …, 2023 - Wiley Online Library
Social commerce (SC) is an upcoming trend that has changed the online shopping
experience by allowing e‐retailers to develop long‐term relationships with customers and …

Elucidating trust-building sources in social shopping: A consumer cognitive and emotional trust perspective

W Wu, S Wang, G Ding, J Mo - Journal of Retailing and Consumer Services, 2023 - Elsevier
With the popularity and growth of social commerce, scholars and practitioners are
particularly interested in how the integration of social media with e-commerce practice may …

Consumers' paradoxical motives of co-creation: From self-service technology to crowd-sourcing platform

X Wang, YD Wong, F Liu, KF Yuen - Technological Forecasting and Social …, 2023 - Elsevier
Self-service technologies (SSTs) have unleashed the productive potential of modern
consumers, while crowd-sourcing (Csingle bondS) platforms have further elevated the co …

[HTML][HTML] Exploring the role of social media in promoting healthy consumption

L Zhao, Q Hu, P Alexopoulou, N Hajli - Electronic Commerce Research and …, 2024 - Elsevier
This research seeks to investigate how interactions on social media influence the
collaborative creation of value in promoting healthy consumption. To gain a more profound …

What determines consumers' purchasing behavioral intention on social commerce platforms: introducing consumer credit to TPB

D Zhang, Y Zhang, S Lou - Environment, Development and Sustainability, 2024 - Springer
Social commerce is a new trend in e-commerce, and with the help of Web 2.0 technologies
and social media, social commerce platforms are gradually becoming popular. Considering …

Understanding the relationship between in-store and online shopping channel choice behaviour of customers: a systematic literature review

A Biswas, S Chattopadhyay, P Barai… - Cogent Business & …, 2024 - Taylor & Francis
The advancement of digital technology and the growth of e-commerce have significantly
changed the shopping channel choice behaviour (SCCB) of customers. This article presents …

Citizen science resource mobilization: Social role and textual narcissism

W Wang, H Liu, YJ Wu, M Goh - Telematics and Informatics, 2024 - Elsevier
Narcissism, as a form of self-awareness of self-importance or self-influence, can be
characterized by a constant attention to success and the need for authority, competitiveness …

Short video creation and traffic investment decision in social e-commerce platforms

P He, Q Shang, W Pedrycz, ZS Chen - Omega, 2024 - Elsevier
With the booming development of social e-commerce platforms, an increasing number of
brand owners are embarking on short video marketing activities through these channels …

The dynamics of customer value and brand love among shoppers in emerging market

H Amegbe, C Hanu, NPG Zungu - Cogent Business & Management, 2023 - Taylor & Francis
This study examines customer value, trust, psychological ownership, satisfaction, and brand
love among customers of shopping malls. This study employed a quantitative research …

Exploring the ascendancy of social capital in entrepreneurial behavior: new insights from mix model perspective in digital healthcare

A Anwar, AU Zafar, A Papa, TTT Pham… - International Journal of …, 2024 - emerald.com
Purpose Digital healthcare manages to grab considerable attention from people and
practitioners to avoid severity and provide quick access to healthcare. Entrepreneurs also …