User profiles or user models are vital in many areas in which it is essential to obtain
knowledge about users of software applications. Examples of these areas are intelligent …

Technical and practical advancements in Artificial Intelligence (AI) have led to AI teammates
working alongside humans in an area known as human-agent teaming. While critical past …

In this article, we present an expert software agent, named Traveller, that assists users in the
tourism and travel domain. This agent combines collaborative filtering with content-based …

This paper presents the results of a research work that aimed at investigating the usage of
softbots–as digital intelligent software assistants–as a supporting technology to help in …

Future computing systems must adjust to the user's situations, habits, and intentions. Self-
adaptive applications autonomously adapt to changing contexts without asking the user …

The tourism industry has experienced a shift from offline to online travellers and this has
made the use of intelligent systems in the tourism sector crucial. These information systems …

Personal agents gather information about users in a user profile. In this work, we propose a
novel ontology-based user profile learning. Particularly, we aim to learn context-enriched …

Organisations and governments constantly face potential security attacks. However, the
need for nextgeneration cyber defence has become even more urgent in a day and age …

Effective student support can be seen as a key element in enhancing students' learning
experience and has the potential to improve retention, progression and student …

This chapter aims to master web mining and Information Retrieval (IR) in the digital age, thus
describing the overviews of web mining and web usage mining; the significance of web …