Despite ongoing discussions on the need to improve the conceptualization and
measurement of administrative burden, several conceptual problems remain. This study …

Administrative burden research has contributed to improved understanding of citizens'
experiences while accessing state services. However, the significance of the material …

Although administrative burden has been studied in relation to social policy, the experience
of policy implementation as onerous is relevant to all policy domains, and citizens can …

Understanding the needs of residents is vital in public administration and management, as
this helps officials when making choices on policies and service distribution. Increasingly …

Le fardeau administratif renvoie au phénomène selon lequel la mise en œuvre des
politiques publiques et, plus généralement, les interactions avec l'État, sont coûteuses et …

This article describes the social mechanisms that condition the negative policy feedback
effects among powerless social groups. It uses the policy feedback theory to explain the role …

The digital transformation in the public sector is a converging trend in many social protection
systems. In France, it is being combined with the gradual closure of many government …

In light of the recent conceptual debate about the administrative burdens framework, this
article introduces the 'bureaucratic sludge framework'as a complementary theoretical …

Public services often require formal documentation from citizens or public employees.
Although these administrative requirements are commonly viewed as burdensome, they …