Why customer satisfaction is important to business?

AA Hamzah, MF Shamsudin - Journal of Undergraduate Social Science …, 2020 - abrn.asia
This paper explores the importance of customer in strategic marketing in the values of
customer satisfaction and loyalty. The role of customer for organizations in the 21st century …

Does customer satisfaction matters?

MAMD Basari, MF Shamsudin - Journal of Undergraduate Social Science …, 2020 - abrn.asia
Customer plays an important role for business as a profit generator, core of business
strategy and brand ambassador of the business. Due to the important role played by …

Theories underlying sustainable growth of small and medium enterprise

DT Nimfa, ASA Latiff, S Abd Wahab - African Journal of Emerging …, 2021 - ajoeijournals.org
Purpose: The appropriate involvement of Small and Medium Enterprises (SMEs) in industrial
activities globally is an incontestable truth. SMEs need to keep pace with a dynamic and …

Customer satisfaction and business growth

S Ilias, MF Shamsudin - Journal of Undergraduate Social Science and …, 2020 - abrn.asia
Business exist because of customer. Organization that customer oriented will put high
priority to meet customer needs and wants. That is why, organization served customer as the …

Financing and successful micro, small and medium scale enterprise development in Nigeria

SR Okijie, UE Effiong - East African Finance Journal, 2024 - ijcsacademia.com
This study explored entrepreneurial development as it relates to micro, small and medium-
size enterprises (MSMEs) development in Nigeria. The evolution of entrepreneurship which …

APPLICATION OF E-PROCESSES IN TOURISM MARKETING.

B Andrlic, M Sostar, M Banozic - Annals of DAAAM & …, 2020 - search.ebscohost.com
Continuous research and monitoring of these factors is important, because they are
important for the formation of marketing techniques. Changing economic conditions, new …

Determinants of Tourist Satisfaction in Beach Tourism

A Razak - Proceedings of the 1st International Conference on …, 2022 - books.google.com
This study examines the relationship between perceived quality and perceived value
towards tourist satisfaction in beach tourism. The tourism industry, especially east coast's …

ИСПОЛЬЗОВАНИЕ CRM СИСТЕМ В ГОСТИНИЧНЫХ ПРЕДПРИЯТИЯХ РФ

ЮС Червякова, ММ Юшина - … и спорта: российский и зарубежный опыт, 2021 - elibrary.ru
Программное обеспечение для управления взаимоотношениями с клиентами является
мощным союзником для отелей. Это топливо для успешной реализации программы …

Reciprocity Theory

AA Hamzah, MF Shamsudin - Journal of Postgraduate Current Business …, 2020 - abrn.asia
This paper review collects a selection of high-quality books, journals, and articles. A total of
4 journals and 3 articles are reviewed. This paper can be helpful for managers to gain basic …

[PDF][PDF] Application of e-processes in tourism marketing

B Andrlic, M Sostar, M Banozic - Annals of DAAAM and Proceedings, 2020 - daaam.info
Continuous research and monitoring of these factors is important, because they are
important for the formation of marketing techniques. Changing economic conditions, new …