Customers are diverse, and their preferences have changed tremendously, especially post-
pandemic, as many business organizations are facing major challenges in meeting those …

Recently, environmental degradation has become a global issue, and a green supply chain
has been considered as the appropriate solution for it. Also, this issue gets the intentions of …

The purpose of this study is to identify the influence of the service quality and price fairness
influence customer satisfaction and loyalty in a coffee shop in Thailand. The Sample size …

The purpose of this research is to find empirical evidence that disclosure of Corporate Social
Responsibility (CSR) has a positive effect on the Earnings Response Coefficient (ERC). This …

Pharmacies should retain their customers to ensure their sustainability. The most relevant
factors for this are store experience, technological evolution, digital presence, portfolio of …

Thailand adopted the principles of good governance in order to accommodating public
needs for better quality public services. Municipality has identified 10 good governance …

The study examined the moderating effect of quality service delivery in the relationship
between trust and customer engagement in Nigerian banks. To attain the aim of this study, a …

The objectives of the research were to study the level of supply chain performance and the
influence of human resource management practices on supply chain performance in an Oil …

Education is an indicator of advanced development, as education produces high quality
human resources. However, the existence of a gender gap in society causes low …

Abstract [eng] Customer loyalty is one of the key parts of business success. By analyzing
factors that infuenc customer loyalty we could increase business competitiveness and …