Trusting automation: Designing for responsivity and resilience

EK Chiou, JD Lee - Human factors, 2023 - journals.sagepub.com
Objective This paper reviews recent articles related to human trust in automation to guide
research and design for increasingly capable automation in complex work environments …

Trust in social relations

O Schilke, M Reimann, KS Cook - Annual Review of Sociology, 2021 - annualreviews.org
Trust is key to understanding the dynamics of social relations, to the extent that it is often
viewed as the glue that holds society together. We review the mounting sociological …

Evaluating the role of social capital, tacit knowledge sharing, knowledge quality and reciprocity in determining innovation capability of an organization

A Ganguly, A Talukdar, D Chatterjee - Journal of knowledge …, 2019 - emerald.com
Purpose Knowledge sharing has become an integral part of organizations' business
strategies, along with aiding organizations to grow and innovate in the market, and gain …

Online harassment and its implications for the journalist–audience relationship

SC Lewis, R Zamith, M Coddington - Digital Journalism, 2020 - Taylor & Francis
Amid growing threats to journalists around the world, this study examines the nature of
online harassment, the types of journalists most likely to experience it, and the most common …

Reciprocal journalism: A concept of mutual exchange between journalists and audiences

SC Lewis, AE Holton, M Coddington - Journalism practice, 2014 - Taylor & Francis
Reciprocity, a defining feature of social life, has long been considered a key component in
the formation and perpetuation of vibrant communities. In recent years, scholars have …

The structure of reciprocity

LD Molm - Social psychology quarterly, 2010 - journals.sagepub.com
Reciprocity is one of the defining features of social exchange and social life, yet exchange
theorists have tended to take it for granted. Drawing on work from a decade-long theoretical …

Building solidarity through generalized exchange: A theory of reciprocity

LD Molm, JL Collett… - American journal of …, 2007 - journals.uchicago.edu
Despite the prevalence of generalized exchange in social life, few studies have investigated
the classic anthropological prediction that generalized (indirect) exchange produces greater …

It isn't always mutual: A critical review of dyadic trust

MA Korsgaard, HH Brower… - Journal of …, 2015 - journals.sagepub.com
Scholars have called for examinations of trust at the dyadic level, but only recently have we
begun to see trust examined as a dyadic phenomenon from multiple perspectives. This …

How transformational leadership influences follower helping behavior: The role of trust and prosocial motivation

Y Zhu, S Akhtar - Journal of organizational behavior, 2014 - Wiley Online Library
We proposed and tested a moderated mediation model that jointly examines affect‐based
and cognition‐based trust as the mediators and prosocial motivation as the moderator in …

Consumers' willingness to disclose their personal data in e-commerce: A reciprocity-based social exchange perspective

M Degutis, S Urbonavičius, LD Hollebeek… - Journal of Retailing and …, 2023 - Elsevier
While personal data is invaluable to firms, the drivers of e-commerce customers' willingness
to disclose their personal data remain tenuous. Using social exchange theory, we develop a …