This paper presents a conceptual framework of Web users' engagement in tourism
information search for a comprehensive understanding of their integrated online and offline …

Online customer reviews, as customer experience sharing, contain multiple dimensions of
information that have rarely been systematically examined in prior research. Drawing from …

Because current management theories evolved in the context of brick-and-mortar firms, this
paper examines three key questions raised by the advent of e-business:(1) Will the strategy …

There have been heated ongoing debates about the pros and cons of the online channel to
traditional services in hospitals. We examine the digital channel's effect on healthcare from …

Information technology has rapidly developed and accordingly online information search is
increasingly important to both travelers and travel marketers. Despite the importance, there …

The use of the Internet as an additional sales channel offers traditional retailers
opportunities to reach expanded markets while improving the efficiency of their operations …

En este trabajo se examina el panorama actual de la intermediación en el sector turístico y
se realiza un análisis prospectivo sobre los cambios que se producirán debido al impacto …

Many destination marketing organizations in the United States and elsewhere are facing
budget retrenchment for tourism marketing, especially for advertising. This study evaluates a …

This study examines online travel planning behavior through the lens of information foraging
theory and uncertainty avoidance. An exercise in planning a hypothetical trip using only the …

The marketing discipline has been exposed to various changes and strong challenges with
the introduction and diffusion of the Internet phenomenon into the business arena. Ever …