[HTML][HTML] Emotions and consumers' adoption of innovations: An integrative review and research agenda

C Valor, P Antonetti, B Crisafulli - Technological Forecasting and Social …, 2022 - Elsevier
The dominant models of innovation adoption have traditionally overlooked the role of
emotions, despite the relevance of this construct in consumer decision-making. To address …

[HTML][HTML] Designing trust: The formation of employees' trust in conversational AI in the digital workplace

L Gkinko, A Elbanna - Journal of Business Research, 2023 - Elsevier
The COVID-19 pandemic accelerated the adoption and use of AI technologies to support the
virtualisation of the workplace. While previous research showed that systems' use critically …

Corona and value change. The role of social media and emotional contagion

S Steinert - Ethics and Information Technology, 2021 - Springer
People share their emotions on social media and evidence suggests that in times of crisis
people are especially motivated to post emotional content. The current Coronavirus …

Hope, tolerance and empathy: employees' emotions when using an AI-enabled chatbot in a digitalised workplace

L Gkinko, A Elbanna - Information Technology & People, 2022 - emerald.com
Purpose Information Systems research on emotions in relation to using technology largely
holds essentialist assumptions about emotions, focuses on negative emotions and treats …

When chatbots fail: exploring user coping following a chatbots-induced service failure

RW Zhang, X Liang, SH Wu - Information Technology & People, 2024 - emerald.com
Purpose While the proliferation of chatbots allows companies to connect with their
customers in a cost-and time-efficient manner, it is not deniable that they quite often fail …

Rethinking societal engagement under the heading of Responsible Research and Innovation:(novel) requirements and challenges

A Bauer, A Bogner, D Fuchs - Journal of Responsible Innovation, 2021 - Taylor & Francis
Societal engagement is a key dimension of Responsible Research and Innovation (RRI),
aiming at making science, technology and innovation more transparent, interactive and …

From affect to action: Choices in attending to disconcertment in interdisciplinary collaborations

M Smolka, E Fisher… - Science, Technology, & …, 2021 - journals.sagepub.com
Reports from integrative researchers who have followed calls for sociotechnical integration
emphasize that the potential of interdisciplinary collaboration to inflect the social shaping of …

Emotional responses to human values in technology: The case of conversational agents

E Görnemann, S Spiekermann - Human–Computer Interaction, 2024 - Taylor & Francis
2. Background Several disciplines provided the theoretical framework for our study and
guided our study design, specifically the fields of Value Sensitive Design (VSD), Material …

[PDF][PDF] Emotions in engineering education

J Lönngren, I Direito, R Tormey… - International handbook of …, 2023 - library.oapen.org
Engineers and engineering students often identify their work as rational, beyond emotion,
and engineering is often characterized as purely scientific, involving technical solutions to …

[HTML][HTML] Blends of emotions and innovation (Non) adoption: a focus on green energy innovations

C Valor, J Martino, L Ruiz - Environmental Innovation and Societal …, 2023 - Elsevier
Following calls for more research into the subjective experience of actors in sustainability
transitions, this study examines the blends of emotions that consumers experience in the …