[PDF][PDF] Study of service quality and patient satisfaction to trust and loyalty in public hospital, Indonesia
Test and prove the relationship of service quality, patient satisfaction, trust, and loyalty
directly and through mediation. Population 6088 patients who had received inpatient service …
directly and through mediation. Population 6088 patients who had received inpatient service …
[PDF][PDF] The Effect of Service Quality on Patient Loyalty (A Study on Inpatients of Regional Public Hospitals in Jakarta, Indonesia)
E Ellynia, A Widjaja - International Journal of Advanced …, 2020 - pdfs.semanticscholar.org
This study aims at examining whether service quality influences customer loyalty, in this
case, hospital's inpatient. Service quality is represented in the form of five independent …
case, hospital's inpatient. Service quality is represented in the form of five independent …
[PDF][PDF] KESAN KUALITI PERKHIDMATAN KESIHATAN PERCUMA TERHADAP KEPUASAN DAN
K PESAKIT, FH AKBAR - core.ac.uk
Kesaksamaan akses perkhidmatan kesihatan diperakui oleh kerajaan Indonesia dengan
memberikan perhidmatan kesihatan secara percuma kepada komuniti berpendapatan …
memberikan perhidmatan kesihatan secara percuma kepada komuniti berpendapatan …
[引用][C] The unknown key in hospitalization: Nurse and patients perspective on family engagement
F Heydary, SM Ghasemnegad… - ACTA …, 2015 - CARBONE EDITORE VIA QUINTINO …