A systematic cross-corpus analysis of human reactions to robot conversational failures

D Kontogiorgos, M Tran, J Gustafson… - Proceedings of the 2021 …, 2021 - dl.acm.org
In this paper, we analyze multimodal behavioral responses to robot failures across different
tasks. Two multimodal datasets are examined in which humans interact with guided-task …

Overview of the sixth dialog system technology challenge: DSTC6

C Hori, J Perez, R Higashinaka, T Hori… - Computer Speech & …, 2019 - Elsevier
This paper describes the experimental setups and the evaluation results of the sixth Dialog
System Technology Challenges (DSTC6) aiming to develop end-to-end dialogue systems …

The role of conversational grounding in supporting symbiosis between people and digital assistants

J Cho, E Rader - Proceedings of the ACM on Human-Computer …, 2020 - dl.acm.org
In" smart speaker''digital assistant systems such as Google Home, there is no visual user
interface, so people must learn about the system's capabilities and limitations by …

Proximic: Convenient voice activation via close-to-mic speech detected by a single microphone

Y Qin, C Yu, Z Li, M Zhong, Y Yan, Y Shi - Proceedings of the 2021 CHI …, 2021 - dl.acm.org
Wake-up-free techniques (eg, Raise-to-Speak) are important for improving the voice input
experience. We present ProxiMic, a close-to-mic (within 5 cm) speech sensing technique …

Frownonerror: Interrupting responses from smart speakers by facial expressions

Y Yan, C Yu, W Zheng, R Tang, X Xu… - Proceedings of the 2020 …, 2020 - dl.acm.org
In the conversations with smart speakers, misunderstandings of users' requests lead to
erroneous responses. We propose FrownOnError, a novel interaction technique that …

Miscommunication detection and recovery in situated human–robot dialogue

M Marge, AI Rudnicky - ACM Transactions on Interactive Intelligent …, 2019 - dl.acm.org
Even without speech recognition errors, robots may face difficulties interpreting natural-
language instructions. We present a method for robustly handling miscommunication …

Long-term, in-the-wild study of feedback about speech intelligibility for k-12 students attending class via a telepresence robot

M Rueben, M Syed, E London, M Camarena… - Proceedings of the …, 2021 - dl.acm.org
Telepresence robots offer presence, embodiment, and mobility to remote users, making
them promising options for homebound K-12 students. It is difficult, however, for robot …

Where and why is my bot failing? A visual analytics approach for investigating failures in Chatbot conversation flows

A Yaeli, S Zeltyn - 2021 IEEE Visualization Conference (VIS), 2021 - ieeexplore.ieee.org
The ongoing coronavirus pandemic has accelerated the adoption of AI-powered task-
oriented chatbots by businesses and healthcare organizations. Despite advancements in …

What went wrong and why? diagnosing situated interaction failures in the wild

S Andrist, D Bohus, E Kamar, E Horvitz - Social Robotics: 9th International …, 2017 - Springer
Effective situated interaction hinges on the well-coordinated operation of a set of
competencies, including computer vision, speech recognition, and natural language, as well …

Zero-Shot Learning to Enable Error Awareness in Data-Driven HRI

J Ravishankar, M Doering, T Kanda - Proceedings of the 2024 ACM …, 2024 - dl.acm.org
Data-driven social imitation learning is a minimally-supervised approach to generating robot
behaviors for human-robot interaction (HRI). However, this type of learning-based approach …