One of the most important features to be considered by health service providers when
developing and promoting their products (or services) is the consumers' perception of their …

ABSTRACT OBJECTIVE: To assess the quality of services offered by health service
providers, according to the perception of consumers. METHODS: A cross-sectional study …

OBJETIVO: Analisar a qualidade dos serviços oferecidos por empresas operadoras de
planos de saúde, segundo a percepção de usuários. MÉTODOS: Estudo transversal com …

Um dos mais importantes aspectos a ser considerado pelas operadoras de saúde no
desenvolvimento de seus produtos (ou serviços) e na divulgação dos mesmos é a …

Deficiencies on municipal solid waste (MSW) administration and management feature to be
some of the problems faced by Brazilian government, nevertheless the size of the town. In …

Objective: Develop and validate a measure of satisfaction of outpatient care for people living
with acquired immunodeficiency syndrome, as well as assess the satisfaction with the …