Dark side of enterprise social media usage: A literature review from the conflict-based perspective

Y Sun, Y Liu, JZ Zhang, J Fu, F Hu, Y Xiang… - International Journal of …, 2021 - Elsevier
Enterprise social media (ESM) is an emerging platform based on Web 2.0 that allows
employees to communicate and collaborate. Despite its numerous opportunities and …

Employee voice on social media—An affordance lens

M Khan, PK Mowbray… - International Journal of …, 2023 - Wiley Online Library
Voice mechanisms in organizations provide an opportunity for employees to have a say
about their work. As new digital mechanisms, such as social media (SM), are being …

Impact of the usage of social media in the workplace on team and employee performance

Q Song, Y Wang, Y Chen, J Benitez, J Hu - Information & Management, 2019 - Elsevier
How does the usage of social media in the workplace affect team and employee
performance? To address this cutting edge and up-to-date research question, we ran a …

How social media usage affects employees' job satisfaction and turnover intention: An empirical study in China

X Zhang, L Ma, B Xu, F Xu - Information & Management, 2019 - Elsevier
Social media are frequently used in enterprises for both work-related and non-work-related
(social) purposes. Drawing on the organizational commitment theory, we developed a …

Improving team innovation performance: Role of social media and team knowledge management capabilities

A Ali, W Bahadur, N Wang, A Luqman, AN Khan - Technology in Society, 2020 - Elsevier
Social media can be used to manage information flow in teams, thereby empowering
knowledge management, which can be linked to innovation. This study develops a model to …

How do enterprise social media affordances affect social network ties and job performance?

X Chen, S Wei, RM Davison, RE Rice - Information Technology & …, 2020 - emerald.com
Purpose The purpose of this paper is to investigate how four enterprise social media (ESM)
affordances (visibility, association, editability and persistence) affect social network ties …

How to improve employee satisfaction and efficiency through different enterprise social media use

M Liang, Z Xin, DX Yan, F Jianxiang - Journal of Enterprise …, 2020 - emerald.com
Purpose While prior research provides interesting insights into the effect of social media use
in enterprises, there is limited research on how use of different social media platforms affects …

Challenges to learning and leading the digital workplace

H Vallo Hult, K Byström - Studies in Continuing Education, 2022 - Taylor & Francis
Digitalisation does not only transform material constructions of workplaces and work but also
social constructions for employees' interaction and learning at work. In this paper, we …

Internal or external social media? The effects of work-related and social-related use of social media on improving employee performance

X Chen, CX Ou, RM Davison - Internet Research, 2022 - emerald.com
Purpose This study investigates how employees' work-and social-related use of social
media can individually and interactively render different impacts on employees' performance …

The impact of enterprise social media use on employee performance: A grounded theory approach

L Ma, X Zhang, G Wang - Journal of Enterprise Information …, 2021 - emerald.com
Purpose Enterprise social media (ESM) are frequently used in enterprises for daily
operation. Although many researchers have attempted to understand the antecedents and …